About
Resorts World Sentosa is a major integrated resort in Singapore spanning hotels, attractions, entertainment venues, and a wide range of retail outlets. Its retail operations serve millions of visitors annually across lifestyle, souvenir, and specialty retail formats within the resort.
The Challenge
Retail operations within a large integrated resort vary significantly across outlet types — from staffing models to transaction volumes — all operating within the same environment. The challenge is maintaining consistent operations, inventory visibility, and reporting across all retail outlets without fragmenting systems by store format.
The Solution
Eleos provides a single retail management platform for Resorts World Sentosa, supporting point-of-sale operations, inventory tracking, and reporting across all retail outlets within the resort. All transactions and stock movements are managed within one system, giving a consistent operational and reporting layer across the retail footprint.
Retail point-of-sale system supporting merchandise and specialty retail operations across resort outlets, with centralised sales and inventory management.
Self-service checkout system supporting faster guest transactions and a streamlined checkout experience within resort retail environments.
Key Outcomes
Retail operations across multiple outlet types running on a single platform
High-volume transaction handling across peak visitor periods
Unified inventory visibility across all retail locations
Consistent checkout experience across store formats
Centralised reporting for retail performance and operations
Talk to a specialist who understands your retail environment.
