OctoWaiter puts the full power of Food POS+ in the hands of your service staff — handheld ordering, instant kitchen transmission, and tableside payment — so your team spends their time serving guests, not running orders back to a fixed terminal.
What is F&B Management?
OctoWaiter is a handheld ordering system for restaurants and food service operations. Service staff use OctoWaiter devices to take orders tableside, transmit them directly to the kitchen display system, and process payments at the table — reducing order errors, accelerating table turns, and improving the guest experience.
Core Capabilities
Everything you need. Nothing you don't.
Tableside Order Entry
Take orders directly at the table using a handheld device. Orders transmit to the kitchen instantly — reducing errors, eliminating back-and-forth, and freeing your team from fixed terminals.
Kitchen Transmission
Every order placed via OctoWaiter routes to the correct kitchen station on the KDS in real time. Course firing, modifications, and special instructions all transmit accurately — first time.
Tableside Payment
Process payments at the table using OctoWaiter — accepting GrabPay, PayNow, and all major card networks. No card machine required at a fixed station. Table turns faster, guests leave happier.
Live Table Status
OctoWaiter keeps your floor plan view updated in real time as orders are placed and courses progress. Your manager always knows the status of every table without asking.
Upsell and Modifier Prompts
OctoWaiter prompts service staff with modifier options and suggested add-ons at the point of order entry — helping your team consistently upsell without requiring memorisation of every product.
Full Food POS+ Integration
OctoWaiter is a native extension of Food POS+ — sharing the same menu, pricing, promotions, and reporting. Nothing duplicated, nothing disconnected.
Built for the businesses that run Asia's retail.
Full-Service Restaurants
OctoWaiter is designed for full-service dining environments where tableside service is the standard — reducing the distance between order and kitchen to zero.
High-Volume Casual Dining
For casual dining operations that need to maximise table turns and minimise service errors, OctoWaiter gives every server the tools to do both at once.
Resort and Hotel Dining
In multi-venue resort F&B operations, OctoWaiter gives service staff mobility across large dining areas — without a fixed terminal at every station.
Why retailers choose Eleos.
| Capability | OctoWaiter | Fixed POS terminals | Paper order pads |
|---|---|---|---|
| Instant kitchen transmission | |||
| Tableside payment processing | |||
| Order accuracy | High — digital | High — digital | Low — manual |
| Staff mobility | Full | Fixed | Full |
Trusted by Asia's leading retailers
OctoWaiter is used by restaurant groups and hotel F&B operations across Asia — reducing order errors and increasing table turn speed in high-volume dining environments.
