Promptly reads every transaction, every inventory movement, and every customer interaction across your operation and surfaces what matters — before you need to go looking for it.
What is AI Analytics?
Promptly is Eleos's native AI analytics layer. It operates across the full Eleos platform — pulling real-time data from Kassie Business, Stockpod, Jellybean, Blue Ring, and Hummingbird — to surface demand forecasts, stock anomalies, customer churn signals, and revenue opportunities automatically.
Core Capabilities
Everything you need. Nothing you don't.
Demand Forecasting
Promptly analyses your historical sales patterns, seasonal trends, and market signals to forecast demand at the SKU and location level — so you buy the right stock before you run out of it.
Stock Anomaly Detection
Automatically flags unusual inventory movements — unexpected stockouts, surplus build-ups, discrepancies between recorded and physical stock — before they become expensive problems.
Customer Churn Signals
Identifies customers showing signs of disengagement — declining purchase frequency, basket size changes, loyalty point stagnation — so your team can act before they leave.
Revenue Opportunity Alerts
Surfaces underperforming categories, locations running below potential, and cross-sell opportunities based on purchase pattern analysis across your customer base.
Real-Time Sales Intelligence
Live performance dashboards across every location, category, and channel — with anomaly highlighting, trend overlays, and drill-down to transaction level without manual report building.
Operational Alerts
Proactive alerts for conditions that need attention — terminals with unusual void rates, locations trending below target, payment method failures — delivered before they escalate.
Conversational Data Intelligence
Ask questions about your business in plain language — "Which outlet had the highest returns last week?" or "Show me top-selling SKUs in Singapore" — and get instant, accurate answers drawn directly from your live operational data.
Scheduled Intelligence Briefings
Automated daily, weekly, or custom-interval reports delivered to your team with the exact metrics that matter — sales summaries, inventory alerts, performance benchmarks — without anyone having to pull a single report.
Built for the businesses that run Asia's retail.
Retail Operations Teams
Replace the morning report stack with a single intelligence layer that tells you what happened, what is happening, and what needs attention — across every location, without manual analysis.
Merchandising and Buying Teams
Forecast demand with confidence. Identify which SKUs are trending before stockouts occur and which categories are underperforming before the quarter-end review.
Enterprise Retail Groups
At 2 million+ SKUs across hundreds of locations, manual analysis is impossible. Promptly makes sense of that data volume automatically and surfaces what your team needs to act on.
CRM and Loyalty Managers
Know which customers are at risk before they churn. Identify your highest-value segments and the behaviours that predict repeat purchase — then act on them with Jellybean.
Why retailers choose Eleos.
| Capability | Promptly | Manual reporting | Standalone BI tools |
|---|---|---|---|
| Native integration with retail data | Yes — built into Eleos | N/A | Requires custom connectors |
| Demand forecasting | Partial | ||
| Real-time anomaly detection | Limited | ||
| Customer churn prediction | Requires data science team | ||
| No setup or data pipeline required | N/A | ||
| Operates across 2M+ SKUs | Possible but costly |
Trusted by Asia's leading retailers
Promptly is the intelligence layer behind the retailers who have turned their operational data into a competitive advantage — forecasting demand accurately, reducing stockouts, and retaining customers before they disengage.
