Legal

Privacy Policy

Last updated: March 2026

Introduction

Eleos Web Pte Ltd ("Eleos", "we", "our", "us") is committed to protecting the personal data of our customers, website visitors, and business contacts. This Privacy Policy describes how we collect, use, disclose, and protect personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

Data We Collect

We collect personal data that you provide directly (name, email, company, role when completing forms), usage data (pages visited, time on site via analytics), and business contact data from our customers and prospects.

How We Use Your Data

To respond to enquiries and provide our services. To process and manage customer accounts. To send service communications and (with consent) marketing. To improve our platform and website. To comply with legal obligations.

Data Sharing

We do not sell your personal data. We share data with service providers who help us operate our business (hosting, analytics, CRM) under appropriate data processing agreements, and as required by law.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes described above. Customer data is retained for the duration of the business relationship and for a reasonable period thereafter for legal and audit purposes.

Your Rights

Under the PDPA, you have the right to access your personal data held by us, to correct inaccurate data, and to withdraw consent for marketing communications. To exercise these rights, contact us at solutions@eleos.com.

Contact

For privacy-related enquiries, contact: solutions@eleos.com. Eleos Web Pte Ltd, Singapore.