Jellybean is the retail CRM that turns point-of-sale data into customer relationships — building individual profiles, driving loyalty programmes, and enabling targeted marketing that brings customers back. All connected to your Eleos POS in real time.
What is CRM?
Jellybean is a retail-specific CRM platform integrated with the Eleos point of sale. It captures customer data at every transaction, builds individual purchase histories and preference profiles, manages loyalty programmes, and enables targeted communications — giving retailers the customer intelligence to drive repeat business.
Core Capabilities
Everything you need. Nothing you don't.
Unified Customer Profiles
Every transaction at every location builds a single customer record — purchase history, product preferences, total spend, visit frequency, and loyalty balance. Your staff know who they're serving wherever they shop.
Loyalty Programme Management
Configure tier-based loyalty programmes with points accumulation, tier-specific rewards, and expiry rules from a single dashboard. Programme rules apply automatically at every point of sale — no manual updates.
Customer Segmentation
Segment your customer base by spend level, purchase frequency, product category, location, and recency. Build targeted campaigns for the customers most likely to respond — not blanket broadcasts.
Targeted Marketing Campaigns
Send personalised emails and SMS campaigns to targeted customer segments. Birthday rewards, lapsed customer win-backs, new product launches — triggered automatically based on customer behaviour.
Purchase History and Preferences
Access the complete purchase history of any customer at the point of sale. Staff can make personalised recommendations, resolve queries faster, and create the kind of service experience that drives loyalty.
Real-Time POS Integration
Jellybean connects to Retail POS+, Food POS+, and KMobile in real time. Every sale, return, and redemption updates the customer record instantly — so your CRM data is always current.
Instant Promo Code Generation
Create and distribute unique promo codes on the fly — tied to loyalty tiers, purchase milestones, or campaign triggers. Codes validate automatically at checkout across every location, turning your loyalty programme into a seamless revenue driver.
PDPA and GDPR Compliant by Design
Customer data collection, storage, and processing built to meet PDPA (Singapore) and GDPR (EU) requirements out of the box. Consent management, data retention policies, and right-to-deletion workflows are baked into the platform — not bolted on as an afterthought.
Built for the businesses that run Asia's retail.
Multi-Location Retail Chains
For chains where customers shop across multiple locations, Jellybean consolidates every interaction into a single customer view — enabling consistent service and targeted marketing regardless of where they shop.
F&B Operators
For restaurants and café chains, Jellybean drives return visits with loyalty programmes, birthday rewards, and visit-triggered campaigns — building the repeat business that makes F&B operations profitable.
Fashion and Lifestyle Retailers
Where personal taste and purchase history drive repeat business, Jellybean gives your team the customer intelligence to make every interaction feel personal.
Why retailers choose Eleos.
| Capability | Jellybean | Generic CRM platforms | Standalone loyalty apps |
|---|---|---|---|
| POS integration | Native, real-time | API required | Limited |
| Purchase history at POS | |||
| Multi-location customer view | Partial | ||
| F&B and retail in same CRM | Varies |
Trusted by Asia's leading retailers
Jellybean powers loyalty programmes and customer marketing for retail chains and F&B operators across Asia — connecting purchase data to personalised experiences that drive repeat business.
