Hummingbird is the e-commerce integration layer that connects your Eleos retail platform to your online storefront — synchronising inventory, routing web orders, and unifying your customer data across physical and digital channels.
What is E-Commerce?
Hummingbird is the e-commerce integration module within the Eleos platform. It connects to major e-commerce platforms and custom web stores, synchronising inventory in real time, routing online orders to your fulfilment workflow, and consolidating customer data across your physical and digital retail operations.
Core Capabilities
Everything you need. Nothing you don't.
Real-Time Inventory Sync
Every in-store sale updates your web store stock count in real time. Customers only see what you actually have — eliminating the oversell problem that damages trust and increases operational cost.
Unified Order Management
Web orders route into the same order management dashboard as your in-store transactions — giving your fulfilment team one place to manage pick, pack, and dispatch across every channel.
Click-and-Collect
Enable customers to buy online and collect in-store. Hummingbird routes click-and-collect orders to the correct location, sends customer notifications, and tracks pickup status — all within the Eleos platform.
Unified Customer Profiles
Online purchases feed into Jellybean CRM alongside in-store transactions — building a single customer view regardless of where and how they shop.
Web Store Catalogue Management
Manage your online product catalogue — including descriptions, images, pricing, and variants — from Eleos. Changes sync to your web store automatically, without managing two systems separately.
Returns Across Channels
Process returns for online purchases in-store with no friction. Hummingbird tracks the original online transaction and updates inventory correctly — giving customers a seamless return experience.
Built for the businesses that run Asia's retail.
Physical Retailers Adding E-Commerce
For retailers expanding from physical stores into online selling, Hummingbird provides the integration infrastructure to add an online channel without creating operational complexity.
Omnichannel Retailers
For retailers already operating both in-store and online, Hummingbird consolidates your inventory, orders, and customer data into a single view — eliminating the disconnects that cost you money.
D2C Brands
For brands selling directly to consumers through both physical and digital channels, Hummingbird ensures your inventory and customer data are always unified — regardless of where the purchase happens.
Why retailers choose Eleos.
| Capability | Hummingbird | Manual channel management | Third-party connectors |
|---|---|---|---|
| Real-time inventory sync | Partial | ||
| Click-and-collect support | Manual | Varies | |
| Unified customer profiles | |||
| Native POS integration | API only |
Trusted by Asia's leading retailers
Hummingbird is used by retailers across Asia to connect their physical and digital channels — giving customers a consistent experience whether they shop in-store or online.
