Power Mac Center
Power Mac Center operates dozens of retail locations across the Philippines as an Apple Premium Reseller. Eleos manages serial tracking, warranty workflows, and multi-location inventory across all stores.
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About
DJI is the world's leading manufacturer of consumer drones and camera stabilisation systems, with brand-owned retail stores and an authorised reseller network across Asia and globally. Their retail operations span both consumer and professional product lines, with complex variant and serial number management requirements.
The Challenge
Consumer electronics with serial numbers—especially high-value items like drones and cameras—require accurate per-unit tracking from inbound stock through to the final sale. Managing this across brand-owned stores and a reseller network, with a wide range of product variants and accessories, creates a level of inventory complexity that generic retail systems struggle to handle reliably.
The Solution
Eleos provides a retail platform with serial-level inventory tracking, multi-channel visibility across brand stores and reseller networks, and the integration layer needed to keep stock accurate across both physical and online channels.
Brand store point-of-sale with serial number tracking and product variant management.
Key Outcomes
Serial number tracking in place across all brand-owned retail locations
Multi-channel inventory visibility across both physical stores and online channels
Reseller network integration helping maintain stock accuracy across the channel
Product variant and accessory management covering the full product catalogue
Omnichannel operations supporting a consistent customer experience across purchase channels
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