DJI
DJI operates brand-owned retail locations alongside a reseller network spanning multiple Asia-Pacific markets. Eleos manages the retail, inventory, and channel operations that support their physical retail footprint.
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About
Asus is a multinational technology company and one of Asia’s most recognisable consumer electronics brands, manufacturing laptops, desktops, smartphones, and peripherals. They operate brand-owned retail locations, along with an authorised service and reseller network across Asia-Pacific.
The Challenge
A technology brand operating both owned retail stores and an authorised reseller network needs to maintain consistent operating standards, stock visibility, and device tracking across a wide range of partners and markets. Generic retail platforms often fall short when it comes to the depth of serial tracking and regional integration required at this scale.
The Solution
Eleos provides a retail management platform that handles serial number tracking and device management, with multi-location inventory updated through sales and invoicing—delivering the operational consistency a global technology brand needs across its regional retail footprint.
Brand store point-of-sale with product and serial number tracking integrated into the checkout flow.
Serial-level stock tracking across owned stores and authorised reseller locations, updated automatically through sales and invoicing.
Key Outcomes
Accurate serial number tracking across both brand stores and reseller networks
Retail operations running consistently across a diverse regional footprint
In-store device management at scale via Jamf integration
Clear inventory visibility across the ASUS retail network in Asia
Meeting retail reporting and compliance requirements across all authorised locations
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